After spending over a decade as a system engineer with Kyocera-Mita, George Ed Moritz (GEM), decided to branch out on his own and form Gem Business Machines in Westwood, NJ.
After only 3 shorts years, George establishes himself as the go-to office equipment vendor by focusing on building personal relationships with his clients.
Gem Business Machines (GBM) receives prestigious dealer of the year award from the Copier Dealer Association (CDA), for its outstanding level of service and support.
Gem Business Machines receives "Talk of the Town Award" for Customer Satisfaction for fourth consecutive year in a row.
As the turn of the century approaches, so does technology. GEM realizes this and expands its reach by offering digital solutions and incorporating software to enhance the workflow process.
George develops the GEM 3-Tier Support System ensuring that all sales reps are technically trained and able to troubleshoot and resolve customer issues.
Continuing his desire to stay at the forefront of the technology industry, George looks to shift from an analog to digital platform, which will advance the copier industry by leaps and bounds.
Despite the economic collapse in 2008-2009, GEM experiences double digit growth and operations begin to rapidly expand.
GEM Office Technologies is formed due to the fast growing national account base the company has garnered. Excited to continue focusing on customer service and software solutions, GEM opens both the New York office in Times Square and the corporate headquarters in Mahwah, NJ.